Privacy Policy for FlyNoMore

This Privacy Policy Applies to all users of our Website, related mobi-sites and software
applications, collectively referred to as “our platforms”, which are used to access and
purchase our products and services.

It is important that you read this privacy Policy together with our other terms and
conditions, privacy notices or policies we may provide from time to time when we collect
or use your personal information. We respect your privacy and take the protection of Personal Information very seriously.

We strive to deliver excellent service every time you shop with us, and to do this, we
need to use some of your personal information. This privacy policy describes how we
handle the Personal Information we collect about you and/or receive from you.

By using our platforms, you agree to the processing of yours personal information as set out in this Privacy policy.

In this Privacy policy, the terms – “Personal Information” and “ process/processing” bear the same meaning as set out
in POPI “we”, “us” or “our” refers to FlyNoMore “you” and “your” refers to every person that accesses or uses our platforms also referred to as a user “registered user(s)” refers to anyone registered on out platforms and has provided us with unique email address as well as other Personal information in order
to order Goods and Services on our Platforms.

FlyNoMore processes Personal information in a manner that is reasonable, adequate, relevant, non- excessive and purpose – specific. In order for users to access and use our Platforms we collect and process some Personal information. When you become a registered user, we have to collect and process your personal information to render our service to you.

 Name and Surname
 Email Address
 Physical Address
 Gender
 Mobile phone Number
 Online identifiers
 Date of birth
 Identification Number
 Banking details

Should your personal information change or you wish to amend and/or correct this personal information you can do this by updating your registered user information in your account profile.

You warrant that the information you have provided is accurate, current, true and correct and that does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

When you access our platforms, whether or not you are a registered user. FlyNoMore processes some of your personal information. Depending on how you access and use our Platforms, we may receive:

 Log information, though online identifiers, including information on how, when and how long you use our platforms and other services, the content you view and search queries submit.
 Information about the equipment you use to access or use out Platforms, including they type of device you are using, how you access our platforms, your browser or operating system and your internet protocol address.
 The geographic location from which you accessed our Platforms, including your devices global positioning system signal and information and nearby Wi-Fi networks and cell towers. We get this information when you use location- enabled services.
 Other information about you from third parties, such as social media

 Identify you;
 Verify your identity;
 Create a user account for you; and/or
 Enter into a contract with you.

 Fulfill our contractual obligations to you when you have ordered goods in order for us to deliver those goods and process returns.
 Communicate with you regarding our Platforms and provide you with information, product and services, including billing, customer support, resolving complaints and quality control.
 Get feedback from you, which we need yo develop our products and services and grow our business.

We keep your Personal Information for as long as:
 We need it to provide our Platforms, products or services to you.
 It is required or allowed by law and is in line with our internal retention policies.
 It is necessary to uphold the contract between you and us.
 You have agreed to us keep your Personal Information subject to your request for us to stop processing your Personal information We will retain your personal Information for as long as is necessary to achieve the purpose for which this information was collected or subsequently processed.

When you access and use or Platforms we may use various technological tools to improve your experience on our websites though the use of cookies and/or user tracking. Cookies are small text files placed on the device that you use to a access our Platforms. These files do not contain your Personal Information but allow us to associate you with a particular device. We will not use your Personal Information for any other purpose without your permission.

You have the right to request us not to contact you for purposes of direct marketing by any form of electric communication such as email and/or SMS notifications by “opting-out” of any direct marketing communications we may send to you.

We may transfer certain personal information outside the geographical location to service providers for purposes set above(why we process your Personal Information?), including for data storage and back – up purposes to ensure the integrity of our systems. When we transfer your Personal Information outside the geographic location,
we will ensure that we do so in accordance with the requirements of lawful transfer as set out in POPI.

We do not sell your Personal Information to third parties for their marketing or any other
purpose We may provide or make your Personal information available to:
 Our employees, the staff of the companies in FlyNoMore and/or third party service providers in order to enable them to assist us to interact with you via our Platforms of the marketing, ordering or delivery of goods.
 Law enforcement, government officials, fraud detection agencies when the disclosure of Personal information is necessary or appropriate in connection with an investigation of fraud, intellectual property infringements or other activity that is illegal or may expose us to legal liability or financial loss, to report or support the investigation into suspected illegal activity.

We secure the integrity and confidentiality of your Personal Information in our possession or under our control by taking appropriate, reasonable technical and organizational measures to prevent loss off, damage to or unauthorized destruction of Personal information. Should you disclose your Personal Information to any third Party other thank
FlyNoMore, or if a third Party unlawfully acquires your Personal Information elsewhere, FlyNoMore shall not be liable for any loss or damage arising from or suffered by you as a result of disclosure or unlawful acquisition elsewhere(as the case may be) of such Personal Information. This is because we do not regulate or control how that third party
uses your Personal Information. This is because we do not regulate or control how the third party uses your Personal Information. You should always ensure that you read the Privacy policy of any third party.

Having provided adequate proof of your identity, you have the right to:
 View, correct, object and/or amend your Personal Information we process. Please note that as a registered user, you can do this through your user account for the Personal Information reflected therein.
 Request to have your Personal Information corrected, destroyed or deleted. Please note that you can stop being a registered user by cancelling your account. In this instance FlyNoMore will only retain your Personal Information
subject to any legislative required and/or our internal retention policy.
 Us complying with your requests upon receipt unless we have credible reason why we cannot comply.
 Inform you if reasonably practice, should we change your Personal Information, and this has an impact on decisions about you.
 Notify you of the action taken by us because of your request.
 Notify you of unauthorized access to your Personal Information.
 Provide you with a reasonable evidence of our compliance with our obligations under this Privacy Policy on reasonable notice and request.

Effective Date: 10/05/2025